Shipping policy
Order Processing
Processing Time: Orders are processed within 1 business days after receiving payment confirmation.
You will receive an email with your order details and tracking information once the order is shipped.
Shipping Times
Shipping times vary based on the destination and supplier. Estimated delivery times are as follows:
United States: 10-12 business days
Canada: 10-12 business days
Europe: 5-7 business days
Australia & New Zealand: 5-7 business days
Rest of the World: 7-10 business days
Please note: These are estimated times and may vary due to factors such as customs delays or high shipping demand.
Shipping Costs
Shipping fees are calculated at checkout based on the destination and weight of the items.
Tracking Information Once your order is shipped, you will receive a tracking number via email to monitor your shipment’s progress.
Tracking updates may take 2-3 days to reflect on the courier's website.
International Shipping
We ship worldwide; however, some countries may have restrictions. If we cannot ship to your country, you will be notified at checkout.
International shipments may incur customs fees or import taxes, which are the responsibility of the customer.
Lost or Delayed Packages
If your package has not arrived within the estimated time, please contact us at [your email/contact form link]. We will work with the supplier to investigate and resolve the issue.
Incorrect or Damaged Items
If you receive an incorrect or damaged item, please contact us within [X] days of receiving your order. Include photos and your order number for a swift resolution.
Returns and Refunds
For details on returns and refunds, please refer to our [Return Policy]